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Components of Avalanche

Avalanche is an integrated system of several components, which together allow you to manage your mobile devices quickly and efficiently. The following diagram provides a general overview of components and how they interact:

The primary components of Avalanche include:

Avalanche Web Console. The Avalanche Web Console allows you to manage network components from any computer using an Internet connection and a web browser. It does not need to be installed, but you must be able to connect to the Enterprise server where the web services are hosted.

Enterprise Server and Statistics Server. The Enterprise Server manages information and facilitates all communication between the Console, the device servers, and the Enterprise Server database. The Statistics Server collects statistical information from your devices and device servers for reporting purposes and stores information in the Statistics Server database. The Web Server that provides the Web Console is often installed in the same location as the Enterprise Server.

Databases. Avalanche databases store information about your network and devices. There are two databases for Avalanche. The Enterprise Server database handles information such as managing device configuration. The Statistics Server database manages statistical information regarding the state of devices on your network.

Device Servers. Device servers are responsible for communication between the Avalanche Console and wireless devices. Avalanche has two types of device servers: mobile device servers that communicate with Windows Mobile or Windows CE devices, and the Smart device server that communicates with Android, iOS, or Windows Phone 8 and 8.1 devices. You can have multiple mobile device servers, but only one Smart device server.

Enablers. Mobile devices (except for iOS or Windows Phone devices) must have an Avalanche Enabler installed in order to be managed by Avalanche. An Enabler relays information between the mobile device and the device server. With the Enabler installed, the mobile device can receive configuration instructions that you create in the Avalanche Console.

For information on installation options, see Preparing to Install Avalanche.

For more information about the ports Avalanche uses to communicate and a more detailed map of components, see Port Information.

For the list of the services that Avalanche installs, see Avalanche Services.


This page refers to an older version of the product.
View the current version of the User Guide.

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