Resetting Access Points

There are two options for resetting access points: a normal reset that reboots the device and a reset to factory settings.

If the Retain IP Address factory reset mode is available, Avalanche will attempt to use it so that communication is not disrupted after the factory reset. However, some devices reset their IP addresses. This is mainly an issue for devices assigned a static IP address. Factory reset should only be used if you are certain the device will return with a valid IP address or if you have physical access to the device and can reconfigure it using factory-specific methods.

If you are using a DHCP server during a factory reset, some devices may adopt a different DHCP IP address and a network search may be required to find them.

Note:   You cannot reset Symbol access points to factory defaults if a router, or any network equipment that blocks layer 2 protocols, exists between the Server and the access points.

To reboot an access point:

1   Enable the check box to the left of the desired device in the Infrastructure Devices panel and click Reboot.

The Status column will indicate the state of the device.

To reset an access point to its factory defaults:

1   In the Infrastructure Devices panel, click the name of the device you want to reset.

The Device page appears.

2   In the Tools panel, click Reset Factory.

A dialog box appears, asking you to confirm that you want to reset the device.

3   Click Yes.

The Server resets the access point. While the device resets, its status appears as Resetting.

 

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