Scheduling Profile-Specific Device Updates

From the Mobile Device Server profile, you can schedule profile-specific updates for your mobile devices. When you configure a Mobile Device Server update, you have the following options:

Event type

Select a one-time event, a recurring event, or a post‑synchronization event. A post-synchronization event will take place after each synchronization between the Enterprise Server and the Mobile Device Server. This ensures that each time the Server is updated, the devices are as well.

Time Constraints

Set the start time and, if desired, the end time for the event.

Allow the mobile device user to override the update

Creates a prompt when the update is scheduled to occur that allows the mobile device user to override the update.

Delete orphaned packages during the update

Causes packages that have been orphaned to be removed from the device. A package is considered orphaned if it has been deleted from the Avalanche Console, if the software profile it belongs to has been disabled, or if the package has been disabled.

Force package synchronization during the update

Causes the Mobile Device Server to verify the existence and state of each file of each package individually rather than consulting the meta-file which would normally provide information on those files.

To schedule a profile-specific device update:

1   From the Profiles tab, select the profile from the Profile List.
2   Click Edit.
3   From the Blackouts and Updates tab, click Add Event.

The Add Scheduled Update dialog box appears.

4   Select the event type. If you select Recurring Event, the Recurring Period lists become active. The first list allows you to determine whether the update occurs on either a daily or weekly basis. If you select Weekly from this list, the second list becomes active, allowing you to select the day on which the update occurs.
5   Set the start time by clicking the calendar icon to open the Select a date and time dialog box. Choose the start time and click OK.

Note:   If you chose a post-synchronization event, the start and stop time options are disabled.

6   If desired, enable the Stop if not completed by option. Set the stop time by clicking the calendar icon to open the Select a date and time dialog box. Choose the stop time and click OK. Selecting an end time is not required. This allows you to create events that recur indefinitely.
7   Enable the other update options as desired.
8   Click OK.

When an event is scheduled, it appears in the Device Update Settings List. Once the event has occurred, it will not automatically be deleted from the list. If you want to remove an event from the list, you must select it and click Remove Event.

Note:   Many mobile devices incorporate a sleep function to preserve battery life. If a device is asleep, you must “wake” it before it can receive a server-initiated update from Avalanche. Wake-up capability is dependent on the type of wireless infrastructure you are using and the mobile device type. Contact your hardware and/or wireless provider for details.

 

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