Pinging Mobile Devices

You can ping devices that are currently in range and running the Avalanche Enabler. This is not an ICMP-level ping, but rather an application-level status check. This feature indicates whether the mobile device is active or not.

You can also ping all the mobile devices in a group location simultaneously if the devices are in range and running the Avalanche Enabler.

To ping a mobile device:

1   From the Mobile Device Inventory tab, right-click the device you want to view and click Mobile Device Details.
2   Click the Device Control tab.
3   Double-click the Ping Device icon.

The Status field in the Activity area displays the status of the ping request.

Note:   You can also ping the device from the Mobile Device Inventory tab by right-clicking the mobile device and selecting Ping Device.

To ping mobile devices in a group location:

1   Right-click the group location from the Navigation Window.
2   Select Ping Mobile Devices from the context menu.

The Recent Activity column in the Mobile Device Inventory reports the status of the ping for each device in the group.

 

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