Avalanche Upgrade Process

If you already have Avalanche servers installed, then you will want to perform an upgrade to preserve existing data.

The installer for Avalanche 6.0 migrates the profiles, users, and navigation tree; removes any Avalanche services that are installed locally; and installs the new version.

During migration, most of the data in the Enterprise Server database is copied to the 6.0 databases and then modified. If you install Avalanche 6.0 on a different computer than the existing 5.3 version, you can continue to use Avalanche 5.3 until all your devices are pointed to the new server. Device statistics, mobile device details, scheduled events, and report definitions are not copied to the 6.0 databases, but are retained in the 5.3 databases.

Completed reports (in PDF, XML, or CSV format) are not migrated, but they are not deleted and can still be accessed through the file system.

When you install Avalanche 6.0 at a different location than 5.3, software packages are not copied to the new environment and must be moved manually.

The following are supported versions able to upgrade to Avalanche 6.0:

Avalanche SE

Avalanche MC

Avalanche MC External DB

Avalanche MC

Avalanche MC External DB

If you have an earlier version, you must first upgrade to Avalanche 5.3.1 before upgrading to 6.0.

When upgrading from your existing version of Avalanche to 6.0, Wavelink suggests the following methods for performing the upgrade:

Upgrading via a Cloned Environment (Recommended)

Upgrading through a New Install

For a video tutorial of upgrading Avalanche using a cloned environment, see the video on Wavelink's YouTube page.

Upgrading Databases

During any Avalanche upgrades, your databases must be upgraded to the new Avalanche 6.0 table structure. You need Windows SQL Server 2008 or 2012 to run Avalanche 6.0. When you begin the upgrade process, you must have the new database server installed to facilitate a successful upgrade.

Microsoft SQL Server Express is available for free commercial use, but comes with hardware limitations that govern the number of CPU cores, memory, and hard drive space that can be used per instance. Should an upgraded version be necessary to manage your databases, you are responsible for all licensing and fees associated.

Prior to upgrading Avalanche or your databases, we recommend you perform the following tasks:

Back up all Avalanche databases

Install Microsoft SQL Server 2008 or 2012 Express, Standard, or Enterprise edition.

Identify and keep record of all current scheduled tasks in Avalanche, as these will be lost during the upgrade process

Ensure no other users or tasks are using the database during the upgrade process

When upgrading with an existing installation Microsoft SQL Server 2008 or 2012 on a machine not local to the enterprise server, the following tools must also be installed:

Microsoft SQL Server 2012 Native Client

Microsoft ODBC Driver 11 for SQL Server

Microsoft Command Line Utilities 11 for SQL Server

In some instances, you may need to verify the path to Microsoft Command Line Utilities. After installing, the sqlcmd.exe file should be located at C:\Program Files\Microsoft SQL Server\100\Tools\Binn\. To ensure connectivity from the computer you're installing Avalanche on, open a command prompt and type sqlcmd -S[Server Address] -U[Microsoft SQL Server User Login] -P[Login Password]. If a 1> appears, you will be able to connect to the database during the Avalanche upgrade. If not, additional troubleshooting is needed.


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