Personalization Group Application Clashes

Clashes occur when an application exists multiple times in a single personalization group. Environment Manager automatically detects clashes between applications within a personalization group and will notify you of a clash when:

  • An application is added to a personalization group which already exists in an application group, assigned to the personalization group
  • An application group is added to a personalization group which contains an application which already exists in the applications list for that group

Clashing applications are managed based on the following processing order:

  • Application groups
  • Applications
  • Global application exclusions

Clashing applications can cause unexpected behavior and should be resolved. Resolve application clashes by removing the application from the application group, applications list or Application Exclusions.

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