File Director upgrades

Whether applying a patch or deploying a new base image, customers are strongly recommended to take an appliance configuration snapshot from the Admin Console prior to the upgrade in case they need to restore this following the upgrade. Refer to Apply a File Director patch.

In this section:

2024.3 upgrade path

The table summarizes the various upgrade paths for File Director 2024.3.

Your current version

Upgrade step(s) required

2024.1

Apply 2024.3 patch

2023.3 or earlier
  • Deploy 2024.1 base image

  • Apply 2024.3 patch

Best practice

For practical guidance on how to apply a patch to your standalone appliance or cluster, refer to Apply a File Director patch.

In-place upgrade

In-place upgrades are the most straightforward and ensure that all File Director appliances are of the same version. When using in-place updates, your system will remain offline during part of the upgrade. See Apply a File Director patch for further information.

In-place upgrades are only available for patch upgrades.

Side-by-side upgrade

If you want to evaluate or test a major version upgrade before applying it to your production environment you may want to perform a side-by-side upgrade. This approach allows you to maintain continuity and keep your existing File Director appliance(s) running while creating a new set of appliances using the newer version. This approach requires additional infrastructure and resources.

To ensure that your clients continue to synchronize with configured map points after the upgrade:

  1. Back up your current appliance configuration (see Backup and restore).

  2. Restore the configuration to your new appliance or cluster.

If you do not restore the configuration on your new installation, each client will perform full conflict resolution. Under these conditions, the client attempts to download the server copy of every file in order to recreate the local metadata. If you have a large number of files and users, this can dramatically increase the load on your network.

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