Insight powered by AppSense

Endpoint configuration with Environment Manager

This section describes how to set up Insight on your endpoints using Ivanti Management Center and Ivanti Environment Manager.

For further information, see the Management Center and Environment Manager help systems.

Management Center Setup

Open the Ivanti Management Center console and ensure the Insight agent packages are set to deploy to the correct endpoints.

If changes are required, right click, highlight Insight from the Packages view, and select Quick Setup. For further information, see the Packages help topic.

Environment Manager Setup

Environment Manager configuration requires new registry actions on the Computer Startup to set your server address, API key etc. There are also some auditing events which must be enabled.

1. Download and unzip the XML template: https://help.ivanti.com/ap/help/en_US/in/Ivanti-Insight-EM-Template.zip
2. In the Environment Manager console, select the Computer Startup trigger.

3. From the Tools & Wizards ribbon, select Policy Templates > Import Template and select the Ivanti-Insight-EM-Template.xml you downloaded.

   Insight Registry actions are added to the Computer Startup trigger.

   

4. Modify the following Environment Manager actions with your own data:

   EM Action	Change Required
   Server	The name of the server to which the Insight data should be uploaded. Replace the value with the address of your server (https://(IP or FQDN of the Appliance name)
   API Key	Replace the value with the key you copied from the web console earlier. For more information, see the API keys.

   The template also includes the following actions that can be modified as required:

   EM Action	Description
   Logging	If set to 1, all logging is enabled. The log file InsightDebug.log is located in “%PROGRAMDATA%\AppSense\Insight”. The last log file is kept with extension .old   In the template, this is set to 1 to enable logging.
   WriteToFile	If set to non-zero, collected data will write to the “InsightLocal.log” file in the “%PROGRAMDATA%\AppSense\Insight” folder instead of sending it to the server. In the template, this is set to zero so collected data will write to your server.
   UploadFrequency	The length of time, in milliseconds, between data uploads from clients to the server. If this value is not present the default period is 120000 ms (two minutes). The setting should not exceed 20 minutes. In the template, this is set to 15 seconds.
   CertificateFlags	Suppresses errors with the SSL Certificate for the target Ivanti Insight Server. This is useful for Test Labs where distribution of the SSL certificate is problematic, or for diagnosing issues with the SSL Certificate. In the template this key is set to disable certificate checking.

5. From the Manage ribbon, select Auditing.

6. Enable the following events:

   Event ID	Event Name	Event Description	Event Log Type
   9405	User logon action success	A user logon action completed successfully.	Information
   9406	User logon action fail	A user logon action failed to complete successfully.	Error
   9436	User logon (pre-session) action success	A user logon (pre-session) action completed successfully.	Information
   9437	User logon (pre-session) action fail	A user logon (pre-session) action failed to complete successfully.	Information
   9438	User logon (pre-desktop) action success	A user logon (pre-desktop) action completed successfully.	Information
   9439	User logon (pre-desktop) action fail	A user logon (pre-desktop) action failed to complete successfully.	Information
   9440	User logon (desktop created) action success	A user logon (desktop created) action completed successfully.	Information
   9441	User logon (desktop created) action fail	A user logon (desktop created) action failed to complete successfully.	Information

7. Save the Environment Manager configuration and deploy to endpoints using Ivanti Management Center.
8. Reboot your endpoints to implement the registry actions.

Following the reboot or the endpoints, data starts to collect and displays in the Insight reports.