CSM Administrator Cherwell® Service Management Administrator (CSM Administrator) is CSM's administrative tool, which is used to configure, manage, secure, integrate, and automate your CSM system. About CSM Administrator Use CSM Administrator features to configure and manage your CSM system. Log in to the CSM Desktop Client or CSM Administrator Log in to the CSM Desktop Client or CSM Administrator from the machine on which these Windows-based clients are installed. Tour the CSM Administrator User Interface Desktop Scaling and CSM Administrator Display settings for Microsoft Windows might affect the user experience of CSM Administrator. Parent topic: Client Suite