Anonymous Security Group
The Anonymous Security Group (OOTB: Anonymous Browser) is required for CSM Web Applications to read basic setup information from the system. The Anonymous Security Group can also be configured to allow Users/Customers in the group to view (or not view) the CSM Portal and a variety of items on the CSM Portal, including Business Objects, Form Controls, Dashboards, Widgets, and Actions.
OOTB Anonymous Security Group
The CSM Starter Database provides an OOTB Security Group named Anonymous Browser.
Initial Configuration for Anonymous Access
The following initial configurations must be set for the Anonymous features to work:
- Security Settings: Configure Anonymous Login Settings for CSM Web Applications. This is required for CSM Web Applications to read basic setup information from the system.
- Site Settings: Configure the Site to Allow Anonymous Access.
Enable Searching Rights for Anonymous access
Enable specific Business Objects for Anonymous access
- Enable Anonymous View of a Specific Business Object
- Examples
- Knowledge Articles
- Service Catalog
- Anonymous Users can execute a direct link (also known as deep link) to Business Objects that have been configured for anonymous access.
- Examples
Enable a Dashboard for Anonymous View
Users in the Anonymous Security Group can be enabled to view specific Dashboards in the CSM Portal. When not configured, the Anonymous User is prompted to login to view the Dashboard.
- Enable Anonymous View of a Dashboard.
- Anonymous Users can execute a direct link (also known as deep link) to Dashboards that have been configured for Anonymous view.
- If a Form or Dashboard is configured to be visible to Anonymous Users, each control on the Form or Dashboard is also enabled to be visible to Anonymous Users. Anonymous Users have view access only. If an Anonymous User selects a control to execute an action, they are prompted to login. After successful login, the action runs.
Enable the Service Catalog for Anonymous Access
Users in the Anonymous Security Group can be enabled to view the Service Catalog in the CSM Portal in a variety of ways. See Enable Anonymous Access of the Service Catalog for specific information.
Enable Anonymous Access to RSS Feeds
If anonymous access to RSS feeds is allowed, Business Objects accessible via RSS must be enabled for Anonymous view.
Restrict a Specific Form Control or Widget from Anonymous View
Use the ViewAnonymous() System Function to restrict Anonymous User visibility of a specific Form Control or Widget by setting the Value to false for that control. If the Value is set to False, the control is not visible to Anonymous Users.
The ViewAnonymous() System Function is a visibility expression for an item on a Form or Dashboard. It can be set as a Boolean Property wherever a System Function can be accessed (e.g., One-Step Action, Expression, etc.).