Start/Stop/Restart a Service or Web Application from the Service Monitor
Use the Service Monitor to stop, start, or restart the following CSM services:
- Application Server
- Cherwell Service Host
When you stop, start, or restart the Cherwell Service Host, the action impacts the host's microservices: Automation Processes, E-mail and Event Monitor, Mail Delivery, and Scheduling.
Use the Service Monitor to stop, start, or restart the following CSM Web Applications:
- Browser Client
- Customer Portal
- Web-Forms
- Cherwell Web Service
To start/stop/restart a CSM service or restart a Web Application:
- Open the Service Monitor.
- Locate a CSM service or Web Application.
- Click an operation:
- Start: Start a service or Web Application.
- Stop: Stop a service or Web Application.
- Restart: Restart a service or Web Application.
- Refresh:
Refresh the services and update the web page (under Actions).
If a service is already running, the start option is disabled.