Use Trusted Agents to process
CSM
emails from a server on a remote network.
To use Trusted Agents with email, you must first configure Trusted
Agents. For more information, see
Configuring Trusted Agents.
Using Trusted Agents with email will increase e-mail processing
time.
To configure an email account to use Trusted
Agents:
- In
CSM Administrator,
select the
Email and Event Monitoring category.
- Select the
Edit email accounts and settings task.
- Select the email account you wish to configure, and then select
the
Edit button.
- On the
Email Options dialog, select the
Trusted Agents page.
- Select the
Use Trusted Agents checkbox, then select a
Trusted Agent Group, or select
Any Trusted Agent Group to allow any group to
handle email requests.
When using Trusted Agents, outgoing email messages will always
be sent from the Server, not the Client. This setting (viewable in
the From Settings page) will be changed automatically.