Manage Webhooks Use the Webhooks Manager to add, edit, and delete webhook endpoints. Open the Webhooks Manager The Webhooks Manager is only available in CSM Administrator. Create a Webhook Endpoint Create a webhook endpoint that can receive data from an external tool using HTTP POST methods. Specify a One-Step Action that determines how the data is consumed by CSM. Each webhook can use basic authentication or no authentication. Configure One-Step Actions for Webhooks Webhooks can be used with any One-Step Action that support Tokens. Webhook Modifier Examples Webhook Modifier examples vary from simple JSON and XML POST messages to complex examples using POST messages from Amazon Simple Notification Service (SNS) and Jira Software. Test One-Step Actions Assigned to Webhook Endpoints You can pass JSON or XML sample data to test data mapping between an external tool and Modifiers added to a One-Step Action. This enables you to verify that the One-Step Action is valid before you send events from an external tool. Parent topic: Webhooks Related concepts About Webhooks in CSM Webhooks Security Rights Webhook Modifier Examples