Configure the Browser Connection
Use the Connection Wizard, which is automatically launched by the Installation Wizard during the Portal and Browser App installation, to configure the Browser connection. The Browser connection is a direct-to-database/2-tier connection between the Browser applications and the CSM database.
Most options are assumed or set by default to assist with decision making. For example, the connection type is assumed to be a direct-to-database connection and the database connection is named Cherwell Browser. Wizard page examples are in Configure the Server Connection.
Important: Using a proxy server during configuration is not supported or
recommended. Proxy servers can change request headers and cache information, both of which
can cause unknown and unexpected issues with the CSM Web Applications.
To configure the Browser connection: