Approvals An approval is a defined process that automates, regulates, and tracks approving/denying/abstaining content by one or more designated users, customers, teams or workgroups. About Approvals Use approvals to request approval for items within a Major Business Object and automatically perform actions based on whether designated approvers approve, deny, or abstain. Using Approvals When working with Approvals, users use the approval form in one of the CSM Clients to approve or deny an approval request. Managing Approvals Approvals are managed using the Approval Editor and the Approval Block Editor. Configuring Approvals Approvals must be configured before this feature can be used. This is also applies to delegates. Configure Customer Approvals Users and customers can be configured to carry out approvals. Parent topic:CSM Features