Using Approvals

When working with Approvals, users use the approval form in one of the CSM Clients to approve or deny an approval request.

CSM supplies the following Approvals. Use these supplied Approvals as-is, edit them, or create your own using the Approval Editor (accessed from within a Blueprint in CSM Administrator).

• Change Approvals (for Emergency Changes and Normal Changes).
• Incident Approvals (for New Employee Requests).