Email Message Window

Use the Email Message window to send email messages from within CSM.

The following figure shows the Email Message window in the Desktop Client. The window looks slightly different in the CSM Web Applications because the window has fewer options in the toolbar, and the Bcc line is not available.

The email message window can be resized and the size persists the next time the messaging system is opened.

  1. Email Recipients: Provide email addresses in the recipient lines, or select recipients from the CSM Address Book.
  2. Email Message: Compose and format email messages.
  3. Email History Attachment Options: Define which records the email is attached to as a Journal - Mail History Record.

    Email Message Window