Using Queues When working with Queues, users can view Queues, and add, remove, and check out records from a Queue. View a Queue A Queue can be viewed from CSM Administrator, the CSM Desktop Client, and the CSM Browser Client. Queue Pane The Queue pane is located in the CSM Desktop Client Task Pane and provides users with access to common Queue operations. Define Queue Pane Preferences Add a Record to a Queue Remove a Record from a Queue You can remove a record from a Queue from the CSM Desktop Client main window. Check Out a Record from a Queue You can check out a record from a Queue from the CSM Desktop Client main window. Parent topic:Queues