Configure the Outbound Event in the BeyondTrust console.
Note: This functionality is only available if you have applied the
BeyondTrust Remote Support
mApp®
Solution.
For more information, refer to the
mApp Solution Tech Notes documentation.
The menu options may vary slightly depending on your BeyondTrust
version. Refer to
BeyondTrust documentation for further information.
To configure the Outbound Event in
BeyondTrust:
- Log in to your company's instance of the BeyondTrust console
(example: [email protected]).
- Select the
Management menu option.
- Select
Outbound Events on the lower menu bar.
- Select
Add New HTTP Recipient.
- Provide a name.
- Provide the URL (example:
https://YOURCHERWLLSERVER/CherwellAPI/api/V1/savebomgarsessionid)
- In the
Events to Send section, select the
Support Session Ends check box.
- Select
Add Recipient.
The newly created HTTP recipient displays on the
Outbound Events page.
You will also need to import the base -64 x.509 Public Certificate
from the customer-hosted server (that BeyondTrust points to). This needs to be
added to the
Security/Certificates section.
Note: The logged in user account to BeyondTrust must have security
rights to see the security menus.
For customers hosted in the BeyondTrust cloud, the settings are in
a different location. Please contact your cloud provider for more information.