Authentication Modes
There are five different authentication modes supported by CSM RSS Feeds. The mode is specified by providing an argument for the a parameter in the query string. For example, to specify a Customer login, use:
http://MyServer/CherwellService/rss.xml?a=Customer&u=bob&p=password
For authentication modes that require credentials, the u parameter holds the User ID and the p parameter holds the password of the User. If a value is not specified for the a parameter, then the default login mode depends on whether or not a User ID and password is provided. If it is provided, then the default is a CSM User via Internal Authentication (the same as specifying a=I). If not, then the default is for anonymous access. The following table lists all of the supported authentication modes.
| Mode | URL parameter |
|---|---|
|
CSM User, Internal Authentication This is a standard login/password for a CSM User. |
a=I a=Internal |
|
CSM User, Windows This is a CSM User, but instead of providing credentials, the User is authenticated based on the Windows credentials. This only works if accessing the RSS Feed while on the same domain as the server, and only if the RSS reader supports standard challenge/response capabilities (Internet Explorer has this capability). |
a=W a=Windows |
|
Customer/End User, Internal Authentication This is for a CSM Customer, using the same User ID/password provided for logging into the CSM Customer Portal. |
a=C a=Customer |
|
Customer/End User/Windows Authentication This is the same as above, except using Windows credentials rather than a provided User ID and password. See the note about Windows credentials under CSM User, Windows. |
a=CW a=CustomerWindows |
|
Anonymous In this mode, the RSS Feed is not tied to a particular User, but uses the Security Group specified as the Anonymous Login in CSM Administrator, (In CSM Administrator, go to Security>Edit Security Settings). |
Not applicable |