Send Email in the Browser Client

You can send an email from the Browser Client multiple ways:

Select Email > Send Email in the menu bar from anywhere in the Browser Client. You select the recipients when using this option.
Select Email > Current Customer in the menu bar when a Business Object record is active.
Select an e-mail address on a Business Object record.
Run a One-Step Action configured with an email Action directly from the One-Step Action Manager.

Note: Emails are sent from a defined default account. If you have not configured e-mail for CSM, see e-mail accounts documentation.