Use the Browser Client

Use the Browser Client to access most of the features available in the CSM Desktop Client.

For example, when working with the Browser Client, you can:

• Log records.
• View and run Searches and access queues.
• View and run One-Step Actions.
• Send emails.
• View dashboards and widgets.
• View HTML pages.
• View and run reports.
• View visualizations.
• View calendars.
• Access Knowledge Articles.
• Scan and search for barcodes.
• Use tools: Contact Manager, Table Management interface, and CMDB interface.