Customizing the HR Case Management Catalog Dashboard
The HR Case Management Portal includes the following category/subcategory structure for the HR Case Service Catalog:
| Category | Subcategory |
| Benefits | 401k |
| Benefits | Benefits Changes |
| Benefits | Benefits Changes |
| Benefits | Dental |
| Benefits | FMLA |
| Benefits | FSA/WageWorks |
| Benefits | Holiday |
| Benefits | HSA/Payflex |
| Benefits | Leave of Absence |
| Benefits | Leave of Absence |
| Benefits | Life Insurance |
| Benefits | Life Insurance |
| Benefits | Medical |
| Benefits | Medical Insurance |
| Benefits | Name/Address Changes |
| Benefits | New Hire Benefits Enrollment |
| Benefits | Open Enrollment |
| Benefits | Other |
| Benefits | Other |
| Benefits | Pension Plan |
| Benefits | PTO |
| Benefits | Sick Pay |
| Benefits | STD & LTD |
| Benefits | Vision |
| Employee Changes | Contractor/Non-Employee Onboarding |
| Employee Changes | Off-Boarding Involuntary |
| Employee Changes | Off-Boarding Voluntary |
| Employee Changes | Onboarding |
| Employee Changes | Status change (i.e. PT to FT) |
| Employee Changes | Status change (i.e. PT to FT) |
| Employee Changes | Transfer/Promotion |
| Employee Relations | Other |
| Employee Relations | Share a Concern |
| HR System Access Request | ADP |
| HR System Access Request | ADP |
| HR System Access Request | Greenhouse |
| HR System Access Request | Greenhouse |
| Payroll | Direct Deposit |
| Payroll | Direct Deposit |
| Payroll | Other |
| Payroll | Other Payroll |
| Payroll | Verification of Employment |
| Payroll | Verification of Employment |
| Payroll | W4 |
| Performance Mgmt | Development Plan |
| Performance Mgmt | OKRs |
| Performance Mgmt | OKRs |
| Performance Mgmt | Other |
| Performance Mgmt | Other |
| Performance Mgmt | Performance Evaluations |
| Performance Mgmt | Performance Review |
| Policies and Procedures | Compliance |
| Policies and Procedures | Forms |
| Policies and Procedures | Other |
| Policies and Procedures | Other |
| Policies and Procedures | Policy Question |
| Policies and Procedures | Quality and Safety |
| Talent Acquisition | Greenhouse |
| Talent Acquisition | Internal Job Posts |
| Talent Acquisition | Interviewing |
| Talent Acquisition | On-Boarding - Contractors/Non-Employees |
| Talent Acquisition | On-Boarding - Employees |
| Talent Acquisition | Open a New Job/Req |
| Talent Acquisition | Other |
| Talent Acquisition | Other |
| Talent Acquisition | Referral Bonus |
| Talent Acquisition | Requisition Request |