Change Models

Use Change Models to pre-populate certain fields in Change Request forms.

A Change Model is a pre-defined template you can apply to Change Requests. When you apply a Change Model to a Change Request, the template information is entered into the Change Request, and those fields are made read-only.

You can create and propose Change Models or retire them.

Note: When OOTB, you can only apply Change Models whose status is Active, and whose type matches the Change Request type (Standard, Normal, or Emergency).