When implementing email monitoring, use the demo
CSM
email monitor as a starting point to implement and test email monitoring. When
ready to transition to production, configure the Email and Event Monitor
account, and then create an Email Monitor.
To implement email monitoring:
- Define general settings for the demo Email Monitor. See
Define General Options for an Email Monitor.
Tip: These settings can also be accessed from the
Getting Started page in
CSM Administrator
().
- Test the demo Email Monitor. See
Send a
test email through the E-mail Monitor.
- Once you are satisfied with your settings in the demo Email
Monitor, create a new Email Monitor for production using those settings, and
configure it with your production email account. See
Create an Email Monitor.
Note: We recommend not to simply configure the demo Email Monitor
with the production account. You should create a new Email Monitor using the
settings you tested.
- Disable the demo Email Monitor. See
Disable a Monitor.