Use All Words/Any Words

The All Words/Any Words feature allows you to run two types of searches: by all words or by any words. The results depend on the location in which the function is used.

The All Words/Any Words options appear in the following locations by default:

• Quick Search in the Task Pane
• Quick Search Builder
• Knowledge Search

All Words/Any Words in the Quick Search Builder

Button	Action	Description
	All Words	Search uses all words (AND is used to separate words in search). In Quick Search Builder, "noise" words ARE NOT included in the search (Example: "the" and "will").
	Any Words	Search uses any of the words (OR is used to separate words in search).

All Words/Any Words with the Relevancy ranking in the Quick Search and Knowledge Search

Button	Action	Description
	All Words	Search uses all words (AND is used to separate words in search). With the Relevancy ranking, "noise" words ARE included in the search (Example: "the" and "will"). An All Word search is better at finding records where the user is looking for records containing all of the words in the search string.
	Any Words	Search uses any of the words (OR is used to separate words in search). With the Relevancy ranking, this option ranks records higher that have more of the search words. An Any Word search is better at ranking records by those containing the most instances of any words in the search string.

To hide the All Words/Any Words option, see Hiding the All Words/Any Words Search Option.