Use Trusted Agent to process
CSM
emails from a server on a remote network.
To use Trusted Agent with email, you must first configure Trusted
Agent. For more information, see
Configuring Trusted Agent.
Note: Using Trusted Agent with email will increase e-mail processing
time.
To configure an email account to use Trusted
Agent:
- In
CSM Administrator,
select the
Email and Event Monitoring category.
- Select the
Edit email accounts and settings task.
- Select the email account you wish to configure, and then select
the
Edit button.
- On the
Email Options dialog, select the
Trusted Agents page.
- Select the
Use Trusted Agents checkbox, then select a
Trusted Agent Group, or select
Any Trusted Agent Group to allow any group to
handle email requests.
Note: When using Trusted Agent, outgoing email messages will always
be sent from the Server, not the Client. This setting (viewable in
the From Settings page) will be changed automatically.