Create a Security Event via an IT Incident

Create a Security Event from an IT Incident to link the Event to the Incident.

Cherwell ISMS contains the following Create ISMS Security Event capabilities:

  • One-Step™ Action to open a Security Event.
  • Relationship between Incident and Security Event.
  • Summary forms for a Security Event.

To configure the Incident form:

  1. Add a link to the Incident form to initiate this One-Step Action.
  2. Add the Security Event tab to the Incident form.