CSM Clients and Applications

CSM provides a suite of applications to allow you to efficiently configure, manage, secure, integrate, automate, and run your CSM system from any location.

Applications include:

  • Windows Clients

    CSM Desktop Client and CSM Administrator. See CSM Desktop Client and CSM Administrator.

  • Web Applications

    CSM Browser Client, CSM Portal, Cherwell REST API, and Auto-Deploy. See CSM Web Applications.

  • Supporting applications

    Dashboard Viewer, Report Runner, Auto-Deploy, System Restore, System Upgrade, and Test Lightweight Directory Access Protocol (LDAP). See CSM Supporting Applications

  • Services

    The Cherwell Application Server and the Cherwell Service Host, which serves as a container host for the following microservices: Automation Processes, Email and Event Monitor Service, Mail Delivery, Scheduling Service, and System Event Processing Service. See CSM Services.

The following figure shows how the applications interact at a high level.

Chart of the technical architecture of CSM