Change Management mApp® Solution Reports
The Change Management mApp® Solution provides several Reports.
Report | Description | Association | Saved Search |
---|---|---|---|
Planned Changes | Lists Normal and Standard Changes within a User-specified date range. | Change Request | All Open Changes |
Post Implementation Review | Lists Changes and their associated Incidents and/or Problems. | Change Request | Changes with Linked Incidents and Problems |
Change Trends | Line chart shows the number of Changes by the associated Service. Also lists Change details. | Change Request | Changes with Linked CIs |
Past Year Change Trends | Line chart shows the number of Changes within the past year by the associated Service. Also lists Change details. | Change Request | Date Range for Report |
Change Breakdown | Line chart shows the number of Changes by the reason for the Change (ex: Incident Resolution) within a User-specified date range. Also lists Change details. | Change Request | Date Range for Report |
Past Year Change Breakdown | Bar chart shows the number of Changes by the reason for the Change (ex: Incident Resolution) within a User-specified date range. Also lists Change details. | Change Request | Date Range for Report |
CI Change Request Metrics | Bar chart shows the top five CIs based on the highest number of associated Change Requests. Also lists Change details. | Change Request | Changes with Linked CIs |
Proactive Service - Changes | Lists Changes based on Service Categorization within a User-specified date range. | Change Request | Date Range for Report |