Service Catalog for Facilities

Ivanti Neurons for Facilities includes a full set of catalog items. The Work Order Type supporting table is available to capture the details of the work order.

To view the list of catalog items:

  1. On the CSM Desktop Client menu bar, select Tools > Table Management.
  2. In the Type drop-down list, select Work Order Type.

In the Customer Portal you can select from the Service Catalog options.

The search filter display is misaligned when you implement the Cards with Search v2 styling. This is a known code issue in CSM 10.2.2. The workaround option for this issue is to implement the Cards with Search styling. See About the Service Catalog.

Figure:  Service Catalog in Customer Portal

Facilities Service Catalog