Change Reports

CSM provides several Change Reports associated with Change Requests.

Report	Description	Saved Search
Planned Changes	Lists Normal and Standard Changes within a user-specified date range.	All Open Changes
Post Implementation Review	Lists Changes and their associated Incidents and/or Problems.	Changes with Linked Incidents and Problems
Change Trends	Line chart shows the number of Changes by the associated Service. Also lists Change details.	Changes with Linked CIs
Past Year Change Trends	Line chart shows the number of Changes within the past year by the associated Service. Also lists Change details.	Date Range for Report
Change Breakdown	Line chart shows the number of Changes by the reason for the Change (example: Incident Resolution) within a user-specified date range. Also lists Change details.	Date Range for Report
Past Year Change Breakdown	Bar chart shows the number of Changes by the reason for the Change (example: Incident Resolution) within a user-specified date range. Also lists Change details.	Date Range for Report
CI Change Request Metrics	Bar chart shows the top five CIs based on the highest number of associated Change Requests. Also lists Change details.	Changes with Linked CIs
Proactive Service - Changes	Lists Changes based on Service Categorization within a user-specified date range.	Date Range for Report