Run the Client Installation

Launch the installation on the Client machine to install the Client application files.

Run the installation as a system administrator so that all installation steps can execute successfully.

Client installations are run last and are typically pushed out to users using the Auto-Deploy feature (configured separately).

To run the Client installation:

  1. Right-click the Cherwell_Service_Management_Installation.exe file and select Run as Administrator.
    The Cherwell Service Management Installation window opens.
  2. Select Install in the Client section.
    The Cherwell Client Setup Wizard opens.
  3. Review the introductory text, and then select Next.
  4. Read the license agreement. The license agreement can also be printed. If the license terms are accepted, select the I accept the terms in the license agreement radio button, and then select Next.
  5. Select Install to start the Client installation.
  6. When the install is complete, select Finish.