Entity Relationship Diagrams

Generate an Entity Relationship Diagram (ERD) to create a visual representation of first level Relationships associated with a Major or Supporting Business Object.

View an Entity Relationship Diagram

To view a Entity Relationship Diagram:

1. In CSM Administrator, create a new Blueprint or open an existing Blueprint.
2. Select a Business Object type from the Blueprint Editor task pane (example: Incident).
3. Select Edit Relationships from the Structure section. The Relationship Editor opens.
4. Select the Diagram View tab. One-to-one Relationships are displayed with a single line, and one-to-many Relationships are connected with three lines. Hover over a connecting line for information on whether the Relationship is linked or owned by.
5. (Optional): To export the diagram, right-click anywhere in the Diagram pane and select Export. Export the diagram to Visio, as a PDF, or as a .svg file.

Edit Business Object Colors

To edit the color that represents each Business Object in an ERD:

1. In CSM Administrator, create a new Blueprint or open an existing Blueprint.
2. Select a Business Object type from the Blueprint Editor task pane (example: Incident).
3. Select Edit Business Object.
4. Right-click in the Business Object Properties Grid and select Properties (example: Incident Properties). The Business Object Properties Manager opens.
5. Select the Advanced tab.
6. Click the Color Selector icon in the Associated Color field.
7. Choose a color to represent the selected Business Object in an Entity Relationship Diagram.
8. Select OK to close the Business Object Properties Manager.
9. Select Save.