Define the Size of Slices for a Doughnut/Pie Chart Widget

Use the Size of Slices page (accessed from within the Chart Series window) to define how the slices are proportioned in the Doughnut/Pie Chart Widget (that is, the percentage of the circle that each slice takes up). Slice size can be based on:

  • Number of Records.
  • Function: Calculated average, maximum, minimum, or total (example: Average customer satisfaction rating).
  • Duration: Calculated average, maximum, minimum, or total based on an amount of time (example: Average amount of time that Incidents take to resolve each day).

    The Chart Series window is accessed from within the Widget Manager when you create or edit a Chart Widget, and then add a Series.

To define the size of slices for a Doughnut/Pie Chart Widget:

  1. Create a Chart Widget
  2. In the Chart Series window, click the Size of Slices page.
  3. Define how the slices will be proportioned, either by:
    1. Number of records: Select this radio button to proportion each slice as a percentage of the total number of records that meet the criteria (example: Open Incidents are 25% of the Incident records).
    2. Function: Select this radio button to proportion each slice as a calculated function (average, maximum, minimum, or total value) based on a selected Field, and then select the function and Field (example: Display the average cost of Incidents that meet the criteria; function = average and Field = Cost).
    3. Duration function: Select this radio button to proportion the slices as a calculated percentage based on an amount of time, and then select the Start/End Fields and the units (duration) (example: Display the average amount of time that Incidents take to resolve each day (example: Start Field = Created Date/Time, End Field = Closed Date/Time, and Units = Days)).

  4. Select OK.