Set Global Cultures

The cultures you set globally are applied to all users and roles, unless you explicitly override the global settings for specific users and roles.

By default, the preferred culture is used.

To set cultures at a global level:

  1. In the CSM Administrator main window, select the Settings category, and then select the Edit System Settings task.
  2. Select the Globalization page.
  3. Select one of these options:
    • Use preferred culture:

      Select this option to use the preferred fall-back culture that is shown to users when a translation is unavailable in their selected culture. The preferred culture is always the first enabled culture listed on the Manage Cultures page.

    • All cultures

      Select this option to enable users to choose any enabled culture as they work with CSM.

    • Specific culture

      Select this option to designate a single enabled culture for your system, and then select the culture from the drop-down list. This option removes culture selector for all users in all clients, except the CSM Portal.

  4. Select OK.