Cherwell® Service Management is architected to meet the demands of global, distributed organizations that handle a high volume of transactions. To ensure ongoing responsiveness and stability over high-demand workloads, the Cherwell Performance Team conducts regular testing using environments configured to ensure comparative results across multiple versions of CSM.

Test results for specific versions of CSM may be available on request.

In addition to Cherwell-conducted peformance testing, CSM provides tools that enable you to to view, analyze, and optimize performance.

Performance best practices are also provided to help you review your system and analyze specific performance issues.