Third-party Chat Integration Security Rights
Third-party chat integration rights are granted from the Category drop-down on the Rights tab (CSM Administrator > Security > Edit Security Groups.
|Right||Description (when selected )||Grant to:|
|Can manage chat settings?||Allow: Allows users to edit chat configuration settings in CSM Administrator.||System administrators.|
||Users who will participate in existing chat conversations.|
|Create new chat?||Allow: Allows users to create a new chat conversation or channel and add other users to the conversation.||Users who will create new chat conversations.|
|Store chat history?||Allow: Allows users to store conversations in Business Object records.||Users who participate in chat conversations.|