Ivanti Neurons Authentication
As an Ivanti Neurons customer you can choose how your members are to authenticate with the Ivanti Neurons platform. By default a new tenant is configured for username and password authentication.
On initial sign up to the Ivanti Neurons platform, once you have accepted the End User License Agreement, you are presented with the option to increase the security of your tenant by enabling an additional authentication method. You have the option to do it immediately, or at a later date. Once selected to Do It Now, the Authentication page provides you with two methods to choose from; External Authentication (SSO) and Ivanti Neurons Multi-Factor Authentication (MFA). See the relevant section for details on how to proceed with your preferred method.
External Authentication (SSO) and Ivanti Neurons Multi-Factor Authentication (MFA) are mutually exclusive. If you are using an external authentication provider, you should leverage the MFA provided by that solution.
External Authentication (SSO)
Leverage single sign-on (SSO) which offers enhanced control over account security and policies, and alignment with other applications in use, such as Office 365, which makes for a more consistent user experience.
You currently have the option of selecting Azure AD as the external authentication provider. This is a good choice if you want to centralize the end user log on experience, reduce the occurrence of password related calls to the help desk, and have granular controls over policies and audit trails. Multi-Factor Authentication can be used when provided by Azure AD.
Ivanti Neurons Multi-Factor Authentication (MFA)
If you cannot use Azure AD authentication we recommend leveraging Ivanti Neurons Multi-Factor Authentication (MFA) to improve the security of the initial username and password based authentication, this gives an extra layer of protection by requiring an end user to use a security authenticator app on a mobile device to authenticate with the platform.