Operating System Compatibility Matrix
This topic outlines supported operating systems for installing the Ivanti Neurons agent, and the capabilities that are supported by agents installed on these systems.
Revision history
This topic was last updated on September 3, 2026.
List of changes
The table below lists changes to this topic, and when they were made.
| Date | Change |
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September 3, 2026 |
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July 20, 2026 |
Updated Oracle Linux Support for Patch. Updated ARM support for Automation. |
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April 23, 2026 |
Updated the latest Linux platform support. |
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Mar 23, 2026 |
Removed support information for macOS 11.x, CentOS 7, and RHEL v7. |
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March 20, 2026 |
Updated the latest Linux platform support. |
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March 5, 2026 |
Added Agent support information for macOS 26.x. |
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August 14, 2025 |
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April 3, 2025 |
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March 12, 2025 |
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January 21, 2025 |
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January 10, 2025 |
Windows ARM support removed. |
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November 11, 2024 |
Separated the single compatibility matrix into separate tables for each operating system family. |
| July 31, 2024 | Added a Revision History section. |
| July 3, 2024 | Deprecated CentOS and RHEL because of EOL. |
| May 28, 2024 | Clarified that MacOS can be discovered, but cannot be used for deployment. |
| April 10, 2024 | Added SUSE and Amazon Linux. |
Legend
- Supported: Ivanti provides full technical support for the corresponding OS or application.
- Partially Supported: Ivanti provides full technical support for the corresponding OS or application, however some functionality may be limited and an additional update may be required.
- Not Supported: Ivanti does not provide support for the corresponding OS or application. Using the OS or application is not recommended, and may result in various problems.
Neurons Agent
Microsoft Windows
For more information on cipher list for Windows, see Ivanti Neurons TLS 1.2 Configuration.
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Agent |
Distribution |
Automation |
Connector |
Passive Discovery (CSEP) |
Deployment |
Discovery |
Discovery Agentless |
Edge Intelligence |
Inventory |
Patch |
Remote Control |
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| Microsoft Windows | ||||||||||||
| 10 |
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| 11 |
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| Microsoft Windows Server | ||||||||||||
| 2012 |
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| 2012 R2 |
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| 2016 |
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| 2019 |
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| 2022 |
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2025 |
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| ARM64 (Microsoft Windows) |
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| 11 |
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| Microsoft Windows Server Core Edition | ||||||||||||
| 2022 |
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For Microsoft Windows 10 and 11, the Ivanti Neurons Agent is only supported on releases that are inside their support window.
For more information about Microsoft support windows, see Product and Services Lifecycle Information.
* Microsoft Windows Server 2012 and 2012 R2 have reached End of Life. You need an additional subscription to be able to receive Microsoft ESU content. Please contact Ivanti Support for more information.
Apple macOS
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Agent |
Automation |
Edge Intelligence |
Inventory |
Patch |
Remote Control |
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| 11.x |
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| 12.x |
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| 13.x |
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| 14.x |
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15.x |
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26.x |
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An Ivanti Neurons agent that is installed on these operating systems cannot perform Deployment and/or Discovery tasks, however:
- the Neurons agent can be deployed to devices with these operating systems, using Windows devices with the Neurons agent installed and the Deployment capability enabled. More information about Agent Policy Capabilities.
- devices with these operating systems can be discovered by Ivanti Neurons for Discovery. More information about Neurons for Discovery.
Linux
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Agent |
Inventory |
Patch |
|---|---|---|---|
| Amazon 2023 |
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| Amazon v2 |
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| Oracle Linux v7 |
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| Oracle Linux v8 |
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| Oracle Linux v9 |
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| Oracle Linux v10 |
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| CentOS 7 |
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RHEL v7 |
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| RHEL v8 |
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| RHEL v9 |
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| RHEL v10 |
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| Rocky v8 |
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| Rocky v9 |
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| Rocky v10 |
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| SUSE v12 |
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| SUSE v15 |
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| Ubuntu v20 |
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| Ubuntu v22 |
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| Ubuntu v24.04 |
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An Ivanti Neurons agent that is installed on these operating systems cannot perform Deployment and/or Discovery tasks, however:
- the Neurons agent can be deployed to devices with these operating systems, using Windows devices with the Neurons agent installed and the Deployment capability enabled. More information about Agent Policy Capabilities.
- devices with these operating systems can be discovered by Ivanti Neurons for Discovery. More information about Neurons for Discovery.
CentOS 7, RHEL v7, and Amazon v2 have reached the end of vendor support. As a result, Ivanti will be deprecating support for Amazon v2 on June 30th, 2026, and CentOS 7 and RHEL 7 on December 5th, 2026. Perform certificate updates on the unsupported platform to establish secure connections to Ivanti cloud services. For more information, refer to the Certificate Update for Unsupported Platform section.
Certificate Update for Unsupported Platform
Operating systems that no longer receive updates from their vendors because they have reached end of support may have outdated certificates in their stores. As a result, the Ivanti agent might fail to establish secure connections to Ivanti cloud services unless these certificates are updated.
To update the certificate for an unsupported platform, follow these steps:
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Download and curl the certificate: -fsSLO http://crt.sectigo.com/SectigoPublicServerAuthenticationRootR46.crt.
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Run the following command to convert the certificate to PEM format.
openssl x509 -inform DER \
-in SectigoPublicServerAuthenticationRootR46.crt \
-outform PEM
-out sectigo-r46.pem -
Verify the converted certificate has a SHA-256 fingerprint. Run the following command to verify the SHA-256 fingerprint:
openssl x509 -in sectigo-r46.pem -noout -subject -fingerprint -sha256
After you run the above command, it displays the following fingerprint for verification.
SHA256 Fingerprint=7B:B6:47:A6:2A:EE:AC:88:BF:25:7A:A5:22:D0:1F:FE:A3:95:E0:AB:45:C7:3F:93:F6:56:54:EC:38:F2:5A:06
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Install the certificate to the OS trust store by running the following command.
sudo cp sectigo-r46.pem /etc/pki/ca-trust/source/anchors/
sudo update-ca-trust extract -
Expose the CA bundle available to OpenSSL using the following commands:
sudo mkdir -p /etc/ssl
sudo ln -s /etc/pki/tls/certs/ca-bundle.crt /etc/ssl/cert.pem -
Restart the agent service to update the certificate.
Run the following commands:systemctl stop ivanticloudagent.service
systemctl start ivanticloudagent.service