Configuring Internet E-mail Retrieval

To retrieve Internet e-mail within GoldMine using a dial-up Internet Service Provider (ISP), you must use a ISP with true Internet mail access. Internet access provided by most commercial online services, such as CompuServe and Microsoft Network, will not work with the GoldMine Internet e-mail feature. You must configure Windows for dial-up networking to connect to your ISP.

NOTE: For assistance with setting up Windows to communicate with your Internet service provider, contact your service provider.

You can retrieve e-mail two ways: Manually or Automatically.

To Configure Manual E-mail Retrieval

The default configuration in Windows requires manual dialing.

1.

From the Microsoft Windows status bar, click Start.

2.

Select Programs > Accessories > Dial-up Networking.

3.

In the Dial-Up Networking window, double-click the icon for your service provider.

4.

In the Connect To window, ensure all settings are correct, then select Connect.

5.

After your computer connects successfully, start or switch to GoldMine, then retrieve Internet e-mail.

To Configure Automatic E-mail Retrieval

Your Internet Preferences must be configured properly in the User's Preferences. Using the Microsoft Internet Explorer, you can configure Windows to automatically dial your ISP when you retrieve Internet e-mail. The default configuration in Windows requires manual dialing.

1.

From the Microsoft Windows status bar, click Start and then select Programs > Accessories > Dial-up Networking.

2.

In the Dial-Up Networking window, double-click the icon for your service provider.

3.

In the Connect To window, ensure all settings are correct, then select Connect.

4.

After your computer connects successfully, start or switch to GoldMine, then retrieve Internet e-mail.

Configuring Internet E-mail

Use the following procedure to configure Internet e-mail.

1.

Configure e-mail settings by selecting Tools > Options.

The User's Options dialog opens. Select the E-mail tab.

2.

After e-mail options have been set, select Go To > Mail. to open the Email Center and to retrieve internet or Outlook e-mail messages manually or automatically in the E-mail Center.

3.

In the view window of the Navigation Pane, click an account in your Online folder to check internet e-mail, or open the Outlook folder to manage Outlook messages.

TIP: For more information, see Configuring the Sending and Retrieving of E-mail