PuTTY: Remote Management Tool

PuTTY is an open-source communications tool that uses Secure Shell (SSH) and Teletype Network (Telnet) protocols to remotely control a targeted computer over the Internet. When installed on a computer running a Windows operating system, PuTTY allows you to remotely control a computer running a non-Windows operating system.

The PuTTY communication tool needs to be installed on the client computer prior to its usage within the Ivanti Endpoint Security Web console.

For additional information about installing PuTTY, refer to PuTTY: A Free Telnet/SSH Client.

Using PuTTY on the client computer allows you to remotely control an endpoint.

Starting the PuTTY Communication Tool

Starting the PuTTY communication tool creates a connection to the target endpoint.

Prerequisites:

  • The local computer must have network access to the endpoint computer.
  • The Ivanti Remote Systems Management plug-in must be installed on the local computer. For additional information, refer to Installing the Remote Systems Management Plug-In.
  • The PuTTY communication tool is installed on the client computer. For installation information about PuTTY, refer to PuTTY: A Free Telnet/SSH Client.
  • The endpoint must be turned on.
  • The endpoint must have a Non-Windows supported operating system. For additional information, refer to Managed Operating Systems.
  • For permission to connect to the endpoint, you must have Administrative rights on the endpoint.
  1. Select Manage > Endpoints.
    The Endpoints page displays.
  2. Click the desired Name link to open the Endpoint Details page.
    The Endpoint Details page displays with the Information tab selected by default.
  3. Click Manage Remotely > Launch PuTTY.

    4. Attention: The endpoint must be a non-Windows supported operating system in order for the PuTTY menu item to display. For additional information on remote systems management functionality by operating system, refer to Managed Operating Systems.

    The PuTTY Launch Parameters dialog opens with the default endpoint IP Address information completed.

    Ivanti recommends that you use the default path location when installing the applicable PuTTY application. Using an alternative path results in having to re-locate the PuTTY tool each time Manage Remotely > Launch PuTTY is selected.

  4. In the User ID field, type the user name specific to the target IP address.
  5. Click Launch.
    The Command Prompt window opens.

The PuTTY communication tool creates a connection to the target endpoint.

If connection fails, then verify that a firewall on either the endpoint or local computer is not blocking the connection. For additional troubleshooting information, refer to the FAQ on the PuTTY website.