Remote Systems Management Plug-In

The Remote Systems Management plug-in is downloaded from the Ivanti Endpoint Security server and installed on the client computer.
Once installed on the client computer, the plug-in allows you to remotely manage endpoints from the Endpoint Security Web console.

Installing the Remote Systems Management Plug-In

If the Remote Systems Management plug-in is not already installed on the client computer, you are prompted to install the plug-in when you select a management link from the Manage Remotely option.

Prerequisites:

Install the Remote Systems Management plug-in on the local computer.

  1. Select Manage > Endpoints.
    The Endpoint Details page opens.
  2. Click the desired Name link to open the Endpoint Details page.
    The Endpoint Details page displays with the Information tab selected by default.
  3. Click Manage Remotely and select one of the following options:
  4. Option

    Description

    Launch Remote Desktop...

    The Windows Remote Desktop (RDC) application. For more information, refer to The Remote Desktop Connection.

    Launch MMC: Computer Management...

    The Microsoft Management Console (MMC) application. For more information, refer to MMC: Computer Management.

    Launch NSLookup...

    Launches the NSLookup MS-DOS command. For more information, refer to The NSLookup MS-DOS Command.

    Launch Ping...

    Launches the Ping MS-DOS command. For more information, refer to The Ping MS-DOS Command.

    Launch PuTTY...

    The PuTTY application. For more information, refer to PuTTY: Remote Management Tool.

    Launch VNC...

    The Virtual Network Connection (VNC) application. For more information, refer to The Virtual Network Connection.

    Option access depends on the compatible operating system of the endpoint selected. For additional information, refer to Managed Operating Systems.

    Attention: For Mozilla Firefox 3.x browser users, to successfully install the Remote Systems Management plug-in and turn off the Save File dialog, Mozilla Firefox 3.x requires .NET Framework 3.5 SP1 additional add-on for Firefox. For additional information, see Firefox Add-ons to Support .NET Application Deployment.

  5. Choose the applicable option:
  6. Dialog

    Step

    If the Remote Systems Management plug-in dialog opens:

    Click Run to install the Remote Systems Management plug-in.

    If the .NET Framework 3.5 SP1 dialog opens:

    Install the .Net Framework and Remote Systems Management plug-in.

    1. Click Install Now to begin the install of .NET Framework 3.5 SP1.
    2. Click Install to complete the install of the .NET Framework 3.5 SP1.
    3. Click Run to install the Remote Systems Management plug-in.

    The Remote Systems Management plug-in installs, and the selected option automatically launches on the local computer.