The Remote Desktop Connection

The Windows Remote Desktop Connection (RDC) allows you to connect to a remote computer.

Starting the Remote Desktop Connection

The Launch Remote Desktop option opens the Windows Remote Desktop Connection (RDC) so you can connect to a target endpoint.

Prerequisites:
  • The local computer must have network access to the endpoint computer.
  • The Ivanti Remote Systems Management plug-in must be installed on the local computer. For additional information, refer to Installing the Remote Systems Management Plug-In.
  • The endpoint must be turned on.
  • Microsoft Windows Remote Desktop must be enabled on the endpoint system. For additional information, refer to How to use Remote Desktop.
  • The endpoint must run a Windows supported operating system. For additional information, refer to Managed Operating Systems.
  • For permission to connect to the endpoint, you must have Administrative rights or membership in the Remote Desktop Users Group on the endpoint.
  1. Select Manage > Endpoints.
    The Endpoints page displays.
  2. Click the desired Name link to open the Endpoint Details page.
    The Endpoint Details page displays with the Information tab selected.
  3. Click Manage Remotely > Launch Remote Desktop.

    4. Attention: The endpoint must be Windows supported operating system in order for the Launch Remote Desktop menu item to display. For additional information, refer to Managed Operating Systems.

    The Windows Security dialog opens.

  4. Type the Windows credentials in the following fields.

    5. Field

    Description

    Username

    A valid user name for the endpoint. Type the user name in local format (username) or domain format (domain\username).

    Password

    The password associated with the Username.
  5. Click OK.
    The Remote Desktop connects to the endpoint.