The Installation Log

The Installation Log is a dialog that lists details about Ivanti Installation Manager events. The log lists occurrences from the last installation or removal of a component.

This log is especially useful for troubleshooting installation or removal failures. The log features a list and buttons.

Viewing the Installation Log

View the Installation Log for details about the events that occurred during the most recent installation or removal of Ivanti Endpoint Security components.

View the Installation Log using the navigation menu within the Installation Manager Web console.

Tip: You can view the Installation Log from various locations in the Ivanti Installation Manager console. For additional information, refer to one of the following topics:

From the navigation menu, select Tools > View Install Log. Step Result: The Installation Log opens.
Review the log details. For additional information, refer to The Installation Log List.

The Installation Log List

After selected components are installed or removed, you may view a log of events that occurred during the process.

The following reference describes each column in installation log table.

Column	Description
Message	The name of the event.
Time	The date and time the event occurred.
Status	The outcome of the event (Pass or Fail).
Details	The notes regarding the event.

The Installation Log Buttons

Use Installation Log buttons to perform tasks within the dialog. The following table describes the Installation Log button functions.

Button	Description
Export	Exports the page data to a comma-separated value (.csv) file. Important: The Enhanced Security Configuration feature for Internet Explorer suppresses export functionality and must be disabled to export data successfully. Pop-up blockers in Internet Explorer or other supported browsers may also suppress export functionality and should be disabled.
Finish	Closes the Installation Log.

Button

Description

Export

Exports the page data to a comma-separated value (.csv) file.

Important: The Enhanced Security Configuration feature for Internet Explorer suppresses export functionality and must be disabled to export data successfully. Pop-up blockers in Internet Explorer or other supported browsers may also suppress export functionality and should be disabled.

Finish

Closes the Installation Log.

When viewing the log following an installation completion or failure, a back to confirmation link is available. Click this link to return to the installer Confirmation page. This link is not available when opening the log via the navigation menu.