The Ivanti Endpoint Security Agent Workflow

Ivanti Endpoint Security uses a server/client relationship to manage network endpoints. Review this topic to understand the Ivanti Endpoint Security Agent workflow.

Install LEMSS Server

Install the Ivanti Endpoint Security server and complete an initial replication with the Global Subscription Server. You must have completed a server install prior to installing a Ivanti Endpoint Security Agent.

For server installation information, refer to the Ivanti Endpoint Security: Server Installation Guide.

Determine Agent Requirements

Prior to installing the agent on an endpoint, determine agent requirements. Refer to Agent Requirements for all requirements. For requirements on the endpoint by operating system, refer to:

• Windows Endpoint Requirements
• Linux, UNIX, or macOS Endpoint Requirements

Understand Agent Install Methods

Prior to installing the agent on an endpoint, ensure you understand the methods used to install the agent. Refer to Understanding Agent Installation Methods.

Install Agent

Install the agent. You may install agents on any endpoints that you want to manage. Agent installation is based on administrator need and operating system type. Refer to the following:

• Installing the Agent on Windows
• Installing the Agent on Linux, UNIX, or Mac

Agent Communication

Following initial installation, the agent and server components begin communicating. The agent downloads the following data from the Ivanti Endpoint Security server:

• Agent policies, which contain information about how the agent should behave.
• Agent packages, which contain files to modify the agent.

The agent uploads the following data to the Ivanti Endpoint Security server:

• Host endpoint operating system information.
• Heartbeats, which are notification messages the agent sends to the server. This message is used continually to notify the server that the agent is available within the network.
• The state of the endpoint and applicable module logs.

After you install the agent on an endpoint, you may access its available controls using the Agent Control Panel. Refer to Using the Ivanti Endpoint Security Agent in the Endpoint Security Help for additional information.

Additionally, if you are licensed for additional Ivanti Endpoint Security modules, you can install these modules on the Ivanti Endpoint Security endpoint that has an agent. Installing modules expands agent functionality.

For more information on modules and module installation, refer to the Ivanti Endpoint Security Help.