• placeholder
  • All Files

Service Manager

This is the latest version of the help for Ivanti Service Manager 2018. If you cannot find some of the features described in the help, you may be using an older version of the application. To upgrade the application, click here.
To view the help for the latest version of Service Manager, click here

Welcome

Self Service Quick Reference

Add, modify, and resolve issues. For users in the Self-Service Portal.

Getting Started

Navigate, sort, find, and chat. For all users.

Using the Service Desk Console

Add, modify, delete, and print data. For Service Desk Analysts, Service Desk Managers, and Service Owners.

Administering and Customizing the Configuration Console

Administer and configure the application. For Administrators.

New Features

Which features have been recently added or enhanced?

How Do I?

Where can I find real-world scenarios for using Ivanti Service Manager?

Best Practices

What is the best way to comply with ITIL standards?

On the Web

  • Ivanti Software
  • Training
  • Customer Support

Copyright © 2018, Ivanti. All rights reserved.

Privacy and Legal