Service Manager

This is the latest version of the help for Ivanti Service Manager 2018. If you cannot find some of the features described in the help, you may be using an older version of the application. To upgrade the application, click here.
To view the help for the latest version of Service Manager, click here

Structure of the API URL

The API is structured as follows:

{base-url}/{base-api-url}/{business-object-name}

where,

• {base-url}: base tenant url. For example, https://tatnet.ivanti.com. This URL is specific to each customer.
• {base-api-url}: base api URL . For example, https://odata/businessobject. This is the fixed suffix we provide to all customers.
• {business-object-name}: This is the name of the business object. For example, incident, alert, and so on.

Look at a few examples given below:

http://tatnet.ivanti.com.saasitdev.com/odata/businessobject/incident

http://tatnet.ivanti.com.saasitdev.com/odata/businessobject/alert

http://tatnet.ivanti.com.saasitdev.com/odata/businessobject/employee