Service Manager

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Using the GetCategories Web Method

Returns the list of available categories for the Service Catalog.

Request Syntax

publicFRSHEATGetCategoriesResponse GetCategories(string sessionKey, string tenantId)

Parameters

•sessionKey: The session key from the Connect web method.

•tenantId: The tenant for which the session key is authenticated.

Return Value

FRSHEATGetCategoriesResponse object, defined as follows:

public classFRSHEATGetCategoriesResponse

    {

public string status { get; set; }

public string exceptionReason { get; set; }

public List<FRSHEATServiceReqCategory> srCategories { get; set; }

    }

The FRSHEATIntegrationFindBOResponse class has the following fields:

•status: Provides a status about the state of the connection. The table below contains a full description of the available status values.

•exceptionReason: Contains exception information, if the system throws an exception when running this web method.

•srCategories: Contains a list of FRSHEATServiceReqCategory objects, each of which represents the category value in the Service Catalog.

The FRSHEATServiceReqCategory class is defined as follows:

public class FRSHEATServiceReqCategory

    {

public string strRecId;

public string strName;

public string strDescription;

    }

The FRSHEATServiceReqCategory class has the following fields:

•strRecId: The RecID corresponding to the category value.

•strName: The name of the category.

•strDescription: The description for the category.

The following table lists the available status values and describes how to interpret them.

Status	Explanation
Success	Successfully retrieved the list of categories in the Service Catalog. This list is available in the srCategories field.
Error	An error was encountered during the execution of this web method.  Inspect the corresponding exceptionReason field to determine why the web method has failed.

Example

FRSHEATGetCategoriesResponse getCategoriesResponse = frSvc.GetCategories(authSessionKey, tenantId);

 

if (getCategoriesResponse.status == "Success")

            {

foreach (FRSHEATServiceReqCategory srCategory in getCategoriesResponse.srCategories)

                {

Console.WriteLine("Category: {0}", srCategory.strName);

                }

            }