Service Manager
This is the latest version of the help for Ivanti Service Manager 2018. If you cannot find some of the features described in the help, you may be using an older version of the application. To upgrade the application, click here.To view the help for the latest version of Service Manager, click here
Viewing the License Usage Report
Do the following to track the licenses being used in the system.
1.From the Configuration Console, click Build > Reports to open the Reports workspace. The system displays a list of reports.
2.Select the License Usage report. The report appears in a new window showing the data from the time the report was last run.
3.In the Parameter Information section, enter the following:
Field | Description |
---|---|
From Date |
The date and time to start the report. |
To Date |
The date and time to end the report. |
On Frequency | The license usage frequency. |
4.Click View Report. The system displays the license usage report.
Sample License Usage Report
The License Usage report contains the following information:
Column |
Description |
UTC Date and Hour |
The date and time of usage. |
Named License |
The number of named licenses available. Named license users can open multiple sessions using the same login information. |
Named License In Use |
The number of named licenses being used. |
Concurrent License |
The number of concurrent licenses available. |
Concurrent License In Use |
The number of concurrent licenses being used. |
Self Service Users |
The number of licenses for the Self-Service Portal that are being used. This is tracked when a user logs into the Self-Service Portal. |
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